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ClientSuccess Templates

Gain access to our Customer Success Templates and Presentations!

health-score-anatomy-template

If you haven’t implemented a Customer Health Score strategy for your company, hopefully we’ve convinced you of its value and importance. Leveraging Health Scores effectively will not only ensure you serve your customers better, but it will also provide a significant impact to your overall business performance as well.

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reduce-churn-increase-expansion

Download our guide to check out the top mistakes as well as get tips and advice on how to navigate and avoid these pitfalls.

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customer-journey-framework

Whether you have had your Customer Journey up and running for years or you are just thinking through how to create one, this template is for you. 

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kickoff-template

If you are ready to make a change and shift to our Partnership Kickoff engagement model, allow us to help you get started. We’ve built for you 2 resources to ensure you and your team maximize the value of this change in conversation. Our 5 Step Guide will provide you with clarity around how to structure the discussion with your customer and includes our prescriptive 10 step proven playbook for you to use in your ClientSuccess instance or even to track manually. We make it super easy for you to do the right things at the right time. 

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