We’re pleased to announce that in addition to Zendesk, we now integrate with five of the most popular support ticket systems. The new additions are Salesforce Service Cloud, Desk.com, Freshdesk, and UserVoice.
Integrate with your company’s support ticket system to enhance customer profiles in ClientSuccess—know immediately when customers reach out for help and monitor progress through resolution. View open and closed tickets in the Support View module, including priority, incident type, and event dates. You can also open the full ticket for more details if needed.