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ClientSuccess Achieves Best Usability, Highest User Adoption, and Most Implementable Awards in G2 Crowd’s 2018 Spring Customer Success Report

ClientSuccess ranked number one in the 2018 Spring Customer Success Report for three customer success award categories

SILICON SLOPES, UTAH—May 1, 2018: ClientSuccess has achieved Best Usability, Highest User Adoption, and Most Implementable Awards in the G2 Crowd Spring 2018 Customer Success Report based on the responses of real users for each of the award related questions.

“These recognitions of our customer success platform are a positive realization of our mission to build a customer success solution CSMs and leaders use daily to drive business outcomes,” said Dave Blake, ClientSuccess Founder and CEO. “Usability drives key insights and actions that helps SaaS companies around the world deliver impactful business transformations for their clients.”

The G2 Crowd Spring 2018 Customer Success Report ratings highlighted ClientSuccess for ‘Best Usability’, ‘Highest User Adoption’, and ‘Most Implementable’. The spring report is based on ratings by customer success professionals who are actually users of the ClientSuccess platform.

“Rankings on G2 Crowd reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2 Crowd. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

About ClientSuccess

ClientSuccess is customer success management software that helps companies build relationships that last™. Revolutionizing the way SaaS companies manage, retain, and grow their existing customer base ClientSuccess provides customer success leaders actionable insights, rich customer analytics, and best practices to proactively manage success throughout the customer lifecycle. ClientSuccess helps SaaS companies increase renewal and expansion revenue, reduce churn, and maximize the lifetime value of the customer. For more information, visit

About G2 Crowd

G2 Crowd, the world’s leading business solution review platform, leverages more than 381,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than one million people visit G2 Crowd’s site to gain unique insights.

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