# ClientSuccess > Your top rated CSM software platform. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. ClientSuccess is a customer success platform (also called CSM software or customer success management tools) that helps SaaS teams reduce churn and grow net revenue by unifying customer health scores, lifecycle playbooks, renewal forecasting, and a 360° customer view. ClientSuccess is SOC 2 Type II certified, integrates with 25+ tools including Salesforce and HubSpot, and customers are typically live in weeks rather than quarters. ClientSuccess also owns Product Signals (product feedback management) and Baton (customer onboarding & implementation) — together, one connected platform for every post-sale job. For the full text of every FAQ answer below (no extra fetches needed), see https://www.clientsuccess.com/llms-full.txt. ## Product - [Customer Success Software & Tools (2026)](https://www.clientsuccess.com/customer-success-software): Compare customer success software features that matter: health scores, playbooks, renewal forecasting, 360° views. See why 500+ CS teams run on ClientSuccess. - [ClientSuccess Pricing Plans](https://www.clientsuccess.com/pricing): Customer success software pricing — plans for every team size, no setup fees, transparent. - [Customer Health Scores & Analytics Software](https://www.clientsuccess.com/platform/insights-and-analytics): Real-time customer health scores, churn prediction, and renewal forecasting — built for SaaS customer success teams. - [Customer Journey Management Software](https://www.clientsuccess.com/platform/customer-journey-management): Map and automate every customer journey from onboarding to renewal with ClientSuccess. - [Customer Success Automation & AI](https://www.clientsuccess.com/platform/automation-and-ai): AI-powered customer success automation — scale your CS team without scaling headcount. - [Customer Onboarding Software & Client Portals](https://www.clientsuccess.com/platform/customer-onboarding-portals): Branded onboarding portals that track milestones and reduce time-to-first-value for SaaS customers. - [Meeting Intelligence for Customer Success](https://www.clientsuccess.com/platform/meeting-intelligence): Auto-record, transcribe, and summarize every customer call. Save CSMs 5-10 hours per week. - [ClientSuccess Integrations](https://www.clientsuccess.com/platform/integrations): 28+ native integrations — Salesforce, HubSpot, Slack, Gmail, Intercom, and more. ## Compare ClientSuccess - [Gainsight Alternatives 2026: Top 6 Compared](https://www.clientsuccess.com/gainsight-alternative): Why teams pick ClientSuccess: core CS outcomes without enterprise-suite overhead — live in weeks, not quarters. - [ChurnZero Alternatives 2026: Top 6 Compared](https://www.clientsuccess.com/churnzero-alternative): ClientSuccess delivers health scores, playbooks, renewals, and AI with less ops overhead and guided onboarding. - [Totango Alternatives 2026: Top 6 Compared](https://www.clientsuccess.com/totango-alternative): After the Totango–Catalyst merger, teams wanting stability pick ClientSuccess — core CS outcomes, fast to adopt. - [Vitally Alternatives 2026: Top 6 Compared](https://www.clientsuccess.com/vitally-alternative): ClientSuccess pairs core CS outcomes with deep Salesforce & HubSpot integrations and less data-lift to launch. - [Planhat Alternatives 2026: Top 6 Compared](https://www.clientsuccess.com/planhat-alternative): Skip the data-model setup — ClientSuccess delivers health scores, playbooks, and renewals with guided onboarding. ## Proof & Trust - [Customer Stories | ClientSuccess](https://www.clientsuccess.com/customers): See how SaaS teams use ClientSuccess to reduce churn and grow revenue. Real case studies, real results. - [Customer Success Case Studies](https://www.clientsuccess.com/case-studies): Real case studies from SaaS teams using ClientSuccess to reduce churn and grow revenue. - [Security & Compliance at ClientSuccess](https://www.clientsuccess.com/security-compliance): SOC 2, GDPR, HIPAA, and ISO 27001 compliance — enterprise-grade security for customer success data. ## Company - [Customer Success Platform to Reduce Churn](https://www.clientsuccess.com/): Customer success software that's live in weeks, not quarters — health scores, playbooks, and renewal forecasting trusted by 500+ CS teams. Book a demo. - [About ClientSuccess](https://www.clientsuccess.com/company): The story behind ClientSuccess — built by SaaS veterans to help customer success teams reduce churn and grow revenue. - [Request a ClientSuccess Demo](https://www.clientsuccess.com/get-started): Get a 30-minute demo of the ClientSuccess customer success platform. No credit card required. - [Contact ClientSuccess](https://www.clientsuccess.com/contact): Reach the ClientSuccess team for sales, support, or partnership inquiries — or request a demo. - [Careers at ClientSuccess](https://www.clientsuccess.com/careers): Browse open roles at ClientSuccess — customer success, engineering, sales, and more. ## Resources - [Customer Success Resources Hub](https://www.clientsuccess.com/resources): 900+ free blog posts, webinars, eBooks, and templates for customer success leaders, CSMs, and SaaS teams. - [CS100 AI Summit](https://www.clientsuccess.com/cs100): The inaugural CS100 AI Summit — an immersive, hands-on AI bootcamp for customer success leaders at Sundance Mountain Resort. Dates to be announced. ## Optional - [Privacy Policy](https://www.clientsuccess.com/privacy-policy): ClientSuccess privacy policy — how we collect, use, and protect your data. - [Terms of Service](https://www.clientsuccess.com/terms-of-service): ClientSuccess Terms of Service. - [Data Processing Amendment (DPA)](https://www.clientsuccess.com/data-processing-amendment): ClientSuccess GDPR-compliant Data Processing Amendment for enterprise customers. - [ClientSuccess Sub-Processors](https://www.clientsuccess.com/list-of-sub-processors): Complete GDPR-compliant list of every third-party sub-processor used by ClientSuccess.