Recorded Customer Success Webinar Series
How to Nail Onboarding and Adoption
This customer success best practices webinar was hosted by ClientSuccess on June 20, 2018 and shared three fresh perspectives on customer onboarding and adoption. Join three exceptional customer success leaders: Erica Newell from Marketware, McKayl Bergman from Lucid Software, and Sam Feil from ClientSuccess, as they present best practices to succeed with customer onboarding and adoption.
Date Held: June 20, 2018, Wednesday at 11:00 am Mountain Time
In this webinar you will learn:
Pre-Onboarding – 3 Essential Pre-Onboarding Principles: Sam Feil, ClientSuccess
Onboarding – 3 Keys to Effective Onboarding: Erica Newell, Marketware
Adoption – How to Sell the Value of Change: McKayl Bergman, Lucid Software