Recorded Customer Success Webinar

The Customer Success Maturity Model

This is what you’ll learn during the webinar:

  • Foundational pillars of the customer success maturity model
  • Industry leading processes that drive predictable outcomes and revenue
  • How to move from reactive to proactive customer success
  • When and who to hire to scale your customer success organization
  • Customer success metrics that drive results and revenue
  • How to unite your entire company around customer success
  • How to build and align the customer journey map and experience

Request Recorded Webinar

Used by Industry Leaders

Henry-Schein
Numetric
Pearson
SmashFly
Instructure
Aruba
Degreed
Skyward