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2022 CS100 Summit Presentations

Elevating Your Impact

Dave Blake, Founder and CEO of ClientSuccess, Founder and CEO of ClientSuccess, introduces the theme for the 2022 CS100 Summit and talks about ‘Elevating Your Impact’.

Redefine Impossible

James “The Iron Cowboy” Lawrence, Guinness World Record Breaker, takes the stage at the CS100 Summit 2022  to talk about redefining impossible and shares his incredible journey.

From Monolithic Deployments to Quick Wins, How to Drive Customers to Value Immediately

Donna Weber, Customer Onboarding Expert, Springboard Solutions, takes the stage at the CS100 Summit 2022 to discuss “From Monolithic Deployments to Quick Wins, How to Drive Customers to Value Immediately” as part of the customer success leadership training at the event.

What Kind of Churn Do You Have?

Greg Daines, Founder & CEO, Churn RX, takes the stage at the CS100 Summit 2022 to discuss  “What Kind of Churn Do You Have?” as part of the customer success leadership training at the event.

Community Foundations

Nisha Baxi, Head of Community, Gong, takes the stage at the CS100 Summit 2022 to talk about community foundations as part of the customer success leadership training at the event.

Scaling Your CS Organization “Getting It Out Of Your Head And Into Outcomes”

Nicholas Tyson, Director of Customer Success, SmartVault, takes the stage at the CS100 Summit 2022 to talk about scaling customer success “Getting it out of your head and into outcomes”.

Building Customer Success Career Paths

Maranda Dziekonski, Chief Customer Officer, Swiftly, takes the stage at the CS100 Summit 2022 to talk about building customer success career paths as part of the customer success leadership training at the event.

Wait, Your CMO Cares About Something Other Than Pipeline?

Chris Koehler, Chief Marketing Officer, Box, takes the stage at the CS100 Summit 2022 to discuss “Wait, your CMO cares about something other than Pipeline?” as part of the customer success leadership training at the event.

Customer Love Languages: Insights From 2,600 Customer Discovery Conversations

Bob London, CEO and Founder of Chief Listening Officers, takes the stage at the CS100 Summit 2022 to discuss “Customer Love Languages”. He shares insights from 2,600 customer discovery conversations as part of the customer success leadership training at the event.

How To Feel Confident In Any Situation

Nils Vinje, Founder, CEO and Leadership Coach, B2B Leaders Academy, takes the stage at the CS100 Summit 2022 to talk about how to feel confident in any situation as part of the customer success leadership training at the event.

CS Perspectives from the Rest of the C-Suite

Patrick Campbell, Founder/CEO, ProfitWell, takes the stage at the CS100 Summit 2022 to discuss “CS Perspectives from the Rest of the C-Suite” as part of the customer success leadership training at the event.

How to Create a Revenue Team; Aligning Marketing, Sales, and Customer Success

Sterling Snow, Chief Revenue Officer, Divvy, takes the stage at the CS100 Summit 2022 to discuss how to create a revenue team as part of the customer success leadership training at the event.

Building Your Growth Engine with CS

Beth Yehaskel, Revenue Architect, Winning By Design, takes the stage at the CS100 Summit 2022 to discuss “Building Your Growth Engine with CS”, as part of the customer success leadership training at the event.

Driving Impact in the Board Room

Jay Nathan, Kristy Muir, Eugene Lee, Kory Knell takes the stage at the CS100 Summit 2022 to discuss “- Driving Impact in the Board Room”, as part of the customer success leadership training at the event.

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